Our Services

    Heat Pump Servicing & Repairs in Hampshire & Dorset

    Solwat Green Maintenance engineer repairing an air source heat pump

    Heat Pumps

    Air & Ground Source Heat Pump Maintenance

    Solwat Green Maintenance provides expert heat pump servicing, maintenance and repairs across Hampshire, Bournemouth, Southampton and the New Forest. We specialise in both air source and ground source heat pumps, ensuring your system operates efficiently, safely and reliably all year round.

    If your heat pump is noisy, underperforming, or showing fault codes, our engineers provide fast fault diagnosis and repair.

    How often should a heat pump be serviced?

    Why Annual Heat Pump Servicing is Essential

    Regular servicing:

    • Maintains system efficiency (300–400% when optimised)
    • Reduces energy bills
    • Prevents costly breakdowns
    • Protects manufacturer warranties
    • Extends system lifespan
    • Ensures compliance with regulations

    What's Included in Our Heat Pump Service?

    • Full system performance testing
    • Refrigerant and pressure checks
    • Electrical safety inspection
    • Filter and coil cleaning
    • Flow rate verification
    • Controller optimisation

    FAQs

    Common questions

    How often should a heat pump be serviced?

    Once a year. Manufacturers such as Daikin recommend an annual service, and many make it a condition of their warranty, so keep a record of every visit.

    Do you service heat pumps fitted by other installers?

    Yes. We service and repair air source and ground source heat pumps fitted by other installers as well as our own, and check the warranty position and paperwork at the first visit.

    My heat pump is showing a fault code. What should I do?

    Note the code, check the controller settings and that nothing has tripped at the consumer unit, then contact us. If your heat pump is noisy, underperforming or showing fault codes, our engineers provide fast fault diagnosis and repair.

    Is steam from my heat pump a problem?

    Usually not. In cold, damp weather the outdoor unit runs a short defrost cycle, and the vapour you see is normal. Ice that keeps building up and doesn't clear needs looking at.

    Our work

    Examples of our work

    Photos of systems our team has installed and looked after, with a note on what each one shows.

    Solwat engineer servicing a Vaillant air source heat pump with a laptop

    Vaillant heat pump service

    Checking a Vaillant air source heat pump's operating data and settings on a laptop during a service visit.

    Heat pump servicing & repairs
    Two air source heat pumps on a concrete base outside a property

    Twin air source heat pumps

    Two air source heat pumps on a level concrete base, with the flow and return pipework running up the wall into the building.

    Heat pump servicing & repairs
    Heat pump pumps, valves and controls fitted on a boarded wall in a loft

    Heat pump controls and pumps

    Pumps, valves, controller and copper pipework mounted on a boarded wall in a loft plant space.

    Heat pump servicing & repairs

    Reviews

    What our customers say

    Verified reviews of our engineers from homeowners across the area, published on the Solwat Green Energy Checkatrade profile.

    10/10
    Professional knowledgeable and respectful
    “Wow what lovely engineers who came to install my new Air source heat pump, they were very respectful, clean and tidy…”

    Air source heat pump installation

    BH11 (Bournemouth), August 2025

    10/10
    Installation of air source heat pump
    “We are so delighted with Solwat Green Energy's efficient installation of our heat pump, that we have asked them to return…”

    Air source heat pump installation

    BH24 (Ringwood), July 2024

    Trusted Suppliers

    Vaillant logoDaikin logoLG logo

    Book Your Renewable Energy Service

    Whether your system requires an annual service, a performance check or urgent repair, Solwat Green Maintenance is here to help.

    Contact our team today to arrange a renewable energy servicing appointment and ensure your system continues to operate efficiently and reliably.